Return Policy

Thanks for shopping at hanaleisurf.com

If you’re not entirely satisfied with your purchase, we’re here to help.

Returns

You have 30 calendar days to return an item from the day you received it.

To be eligible for a return, your item must be unused and in the same condition you received it.

You will need to have proof of purchase (order #).

Refunds

Once we receive your item, we will inspect it and notify you that we have received your return. We will immediately notify you on your status of your refund after inspecting your item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

Shipping

You will be responsible for all shipping costs for returning/exchanging your item. Shipping costs are non-refundable.

Contact us

If you have any questions on how to return your item to us, contact us.

Mailing address

Hanalei Surf Co.

attn: Ian Cowden

P.O. Box 790

Hanalei HI, 96714